Frequently Asked Questions

Frequently Asked Questions

Why use the drivers licence 

The drivers licence is a individual number for every person and the state code at the start simply eliminates the possibility of a double up.

What about privacy 

You can provide as much or a little information for a search inquiry. We recommend your first name, your mobile phone number and your email  address. This information is less than is available on the average Facebook Page.

What if I don’t have a drivers licence 

You are able to use another drivers licence number and have the information on the database direct them to you. This works however the police generally use their own systems and will contact the owner of the drivers licence on the equipment

You can also use your proof of age card

Theftstop can also provide you with a unique search code to use. Just email us for a code. This is not ideal  as the police generally use their own systems and will not be able to contact you. They will be able to contact us but this may slow down any recovery or investigation process.

What about if I want to sell 

This is not a problem. It is simply sold, and you adjust you inventory.

What about buying marked equipment.

Again this is not a problem. The first thing is to verify the seller is the rightful owner.Then obtain a receipt showing sellers and item details. You should have it engraved with the new code below the previous engraving. Do not attempt to cover or deface the previous engraving.

Updating the Register

If you move state and/or obtain another drivers licence the chances are the number will be different. Theftstop are able to change the contact details on the database. Multiple registration numbers are able to be directed to a single contact registered on the database.

My email and or phone number has changed

Theftstop are able to change the contact details on the database.

If you have any questions or suggestions how we can provide better service please email us

How to contact theftSTOP

admin@theftstop.com.au or 08 9791 1961